GENERAL INFO

What does FubuBox Contain?

Every FubuBox comes with exciting books that are specially picked as per your child's age. Along with the books, you will also receive a personalized note and surprise goodies every month.

Who is Fububox recommended for?

The books included in fububox are recommend for children aged 0-7 yrs. Every box will also be as gender neutral as possible.

How many books come in Fububox?

In the subscription box 2-3 books per box for 0-2 yrs . 3 books per box for 2-7 years .

When will my Fububox arrive?

We ship new orders on the same day or next day. You will receive an email with a tracking number. You will receive the following months box either before 15th or after 15th of each month depending upon the date on which the order was placed.

How do you decide which books to send?

Our goal is to send hidden gems . Our books are extensively reviewed by an expert panel. They rate each book on a 7 point scale and on its re-readability. Books that emerge as clear winners are sent out in our fububox boxes.


BILLING & RENEWALS
When will I be billed?

You will be billed at the time of checkout as per your subscription plan and charges as these are prepay plans. In case Of COD, the full payment has to be made at the time of first delivery.

When will my subscription renew?

We will be sending you a reminder email for renewing your subscription. You can also wats app or email us on fububox@gmail.com for renewal.

How do I cancel my subscription?

As our subscription plans are prepaid, we cannot cancel the subscription in between the duration of the plan .You can always reach out to us at support@fububox.com for any concerns.


SUBSCRIBING
What type of payment do you accept?

We accept all debit and credit cards and net banking. We also accept Payment Wallets and Cash on Delivery.

What if I have accidentally purchased two subscriptions.What should I do?

Email us at fububox@gmail.com as soon as possible, and we will look into your account for you. If a refund is needed, we're happy to provide it as quickly as we can.


SHIPPING & TRACKING
Do you ship to my country?

Yes! We ship worldwide. Different shipping rates apply.

How much is shipping to my country?

Right now shipping costs are as follows:
India - Rs 150 /Box
International -Different charges apply.

Can I change my address if I've moved?

You can change the details by logging into your account and updating your address, or, email us at fububox@gmail.com and we will be happy to sort it out for you.

I am an international customer. Will I have to pay any additional fees?

Depending on your countries laws and regulations, you may have to pay additional customs fees. Sadly, this is beyond our control. In our experience this doesn't happen very often. You may also be subject to a small fee from your bank for purchasing from a foreign country. Again, this is NOT a fee from fububox and you should discuss it with your bank.


GIFT BOXES
How to order Fububox as a Gift?

Awesome! Thank you for thinking of Fububox! Here are the steps to purchase Fububox as a gift.


1.
Click the 'Subscribe' or 'Gift' button on the home page:Image2. Select the plan you'd like to gift to your recipient (3, 6 & 12 months).

3. At checkout, enter the Gift Recipient's shipping address.

4. Check 'This is a Gift' at Checkout (this will be pre-checked if you clicked the Gift button on the home page), enter your recipient's name and e-mail (for our reference).

5. Enter your billing information and click 'Checkout'. That's it! We'll ship the box to your gift recipient within 4-5 days of receiving the order. You will receive a shipment notification from us (with tracking information) as soon as the box ships. Awesome! Thank you for thinking of Fububox!

Can I include a personalized note in the gift?

Yes you can leave a personalized note in the notes field on the check out page.

When will the gift recipient start receiving boxes?

They will receive the first box within a week of placing the order. They will receive the following months box either before 15th or after 15th of each month depending upon the date on which the order was placed.


ACCOUNTS
How do I log in to my account?

You can always log in to your account by clicking the "LOG IN" button in the upper right hand side of our home page.

What can I do within my account?

Once you have successfully logged in to your account, there are a variety of different things you can control and access.
You can edit your shipping address. If you have moved recently, or you noticed a mistake with your address, please edit this as soon as possible to ensure that our fubu delivers your crate to the right place!

I am having trouble logging into my account.

If you are having trouble logging into your account it could be because there is a typo in the email address or password attached to your account .If you have forgotten your password click on Forgot password and reset your password . If still not able to log in please email us at fububox@gmail.com and we will be happy to help you out .